Error when trying to download arl archive met data

[sunny_rose]

An error appears when trying to download arl archive meteo data:

Application error
Local directory now C:\hysplyt4\working
Interactive mode off
Connection closed by remote host.

Local directory now C:\hysplit4\working.
Interactive mode Off .
Connection closed by remote host.
Local directory now C:\hysplit4\working.
Interactive mode Off .
Connection closed by remote host.
while executing
"exec ftp -n $ftparc(0) << $input"
invoked from within
"if [catch {package require ftp} rcode] {
if [info exists input] {unset input}
append input "user anonymous $Password\n"
append input..."
(procedure "ftp_cdata" line 27)
invoked from within
"ftp_cdata"
invoked from within
".getarc.bot.save invoke"
("uplevel" body line 1)
invoked from within
"uplevel #0 [list $w invoke]"
(procedure "tk::ButtonUp" line 24)
invoked from within
"tk::ButtonUp .getarc.bot.save"
(command bound to event)

Becaouse of this problem I've istalled hysplit on another PC (Win 10), but there have a problem with the ftp connection (a message appears that ftp connection failed). I've made an exception in firewall but it doesn't work.
Can anyone help me fix the problems?

[glenn.rolph]

Can you be more specific with what data file and date you are trying to download? Thanks.

[peterming]

me too.